Control Tower

What is Control Tower?

The Control Tower in the Transportation Management System (TMS) is a central dashboard that helps you track and monitor all your shipments in one place.

It gives you a real-time view of how your loads are moving—what’s on time, what’s delayed, and where the delays are happening. This helps you take quick action and avoid further delays.

Control Tower Dashboard

After logging into the Shipper Portal, you will see the Dashboard. The dashboard gives you a quick summary of your shipments and helps you track any delays. Here's what you can see on the dashboard:

What you can see in the Control Tower?

• Total Loads: Shows how many shipments you have today, and how many are on time or delayed.
  • The total number of shipments (loads) for the day.
  • On-time: Shows how many shipments are on schedule.
  • Delayed: Shows how many shipments are delayed.
• Shipment Types
  • FTL (Full Truck Load): Shipments that use an entire truck.
    • On-time and delayed counts are displayed.
  • LTL (Less Than Truck Load): Shipments that share a truck.
    • On-time and delayed counts are displayed.
• Delay Types: Understand why shipments are delayed: On the right side, you can see the reasons for delays:
  • Acceptance Delay: Delays in accepting the load.
  • Placement Delay: Delays in placing the vehicle.
  • Loading Delay: Delays in loading the shipment.
  • Transit Delay: Delays during transportation.
• Map View: See shipment locations on the map:
  • Green Circles: No delays.
  • Yellow Circles: 0–5% of shipments are delayed.
  • Red Circles: More than 5% of shipments are delayed.
  • Zoom in or out to see specific areas.

This dashboard helps you monitor your shipments and identify where delays are happening so you can take action quickly.